At Synthera Therapeutics, the privacy of our patients, seminar/course participants, and newsletter subscribers is one of our top priorities. This document outlines our Privacy Policy and discusses the types of information we collect from you and how we use it.
Who we are
Synthera Therapeutics is a northwest Calgary acupuncture and Chinese medicine practice that is committed to upholding all regulated provincial and federal privacy policies.
Consent
By using our website, www.synthera.ca, you consent to our Privacy Policy and agree to its terms.
What Information is Collected?
We are committed to protecting the personal and medical information of our patients, seminar/course participants, and newsletter subscribers. Personal information includes information in any form (oral, electronic, or written) about an identifiable person. This includes an individual’s name, address, email address, phone number, age, sex, marital or family status, any identifying numbers, and financial information.
Synthera Therapeutics collects only the personal information that is necessary to serve our patients, seminar/course participants, and newsletter subscribers, including:
- Personal information required to deliver requested services and products
- Enroll a patient in a service, clinical program, or educational seminar
- Measure a patient’s progress and outcomes
Cookies
This website may use “cookies”, small text files which are commonly deposited by websites on a user’s hard drive when the user visits a website, to enhance your online experience by making it easier to navigate through the website and making certain features, such as online booking, work more efficiently. Cookie files identify a user’s computer and can record the user’s preferences and other data about a user’s website visit. Your web browser may enable you to disable cookies but please note that certain services may not function correctly without it and your experience using certain features on our website may be hindered.
Children’s Information
Synthera Therapeutics only collects personally identifiable information from children under the age of 18 if the child is brought to our clinic for assessment and/or treatment. In these cases, written consent from the parent(s) or legal guardian(s) is obtained prior to any disclosure of information. Further, at least one parent or legal guardian is required to be present during assessments and treatments. For teenagers, at least one parent or legal guardian must be present during assessments and treatments unless written consent is given for the child to attend treatments on their own.
If you suspect that your child has provided personal information on our website without your consent, we strongly encourage you to contact us immediately at 403-807-7806 or by email at info@synthera.ca.We will promptly remove such information from our records.
Why Do We Collect Your Information?
The purposes of collecting your information are indicated before the collection of your information. Synthera Therapeutics does not use or disclose personal information for purposes other than those for which it was collected, except with the written consent of the individual or as permitted/required by law. Personal information is retained only as long as necessary to fulfill those purposes.
How is your Information Collected and Stored?
Synthera Therapeutics normally collects personal information directly from its patients, seminar/course participants, and newsletter subscribers. Information may be collected from other persons or organizations, but only with client consent or as authorized by law. Synthera’s personnel are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that information is not disclosed or shared more widely than is absolutely necessary. Measures are also taken to ensure that the integrity of all personal information is maintained and to prevent it from being lost or destroyed outside of regular records retention protocols.
Synthera Therapeutics does not release patient names or information under any circumstances unless required by law. We will not and do not sell, trade, or otherwise share our patient or mailing lists.
Privacy Policy Inquiries
Patients, seminar/course participants, and newsletter subscribers can withdraw any or all consents, at any time, by contacting us via phone at 403-807-7806 or by email at info@synthera.ca. Please allow 14 days for your request to be completed.
Questions regarding Synthera Therapeutics’ Privacy Policy and practices may be directed to info@synthera.ca.